Shipping policy

Shipping Options and Estimates

Available shipping methods, costs, and estimated delivery timing are shown at checkout based on the destination and the items ordered. Delivery estimates are not guaranteed arrival dates unless expressly stated otherwise.

Delays

If we cannot ship within the time stated when you placed your order—or within 30 days when no shipment time was stated—we will contact you with a revised shipment date and the option to consent to the delay or cancel the unshipped order for a prompt refund, as required by law.

Tracking and Assistance

Tracking information is sent by email when available. For assistance, contact info@milancandles.com with your order number.